If you heard a loud bang from your garage and now the door won’t open or is extremely heavy — your torsion spring has broken. This is a genuine emergency that needs professional attention today. Here is exactly what to do in the next 30 minutes.
Immediate Steps — First 5 Minutes
Do not press any button to operate the door. Do not manually lift the door — it may weigh 150–250 pounds without spring assistance and can drop suddenly. Do not attempt to look at or touch the broken spring — it may still have some residual tension in a broken state. Keep children and pets out of the garage. If the door is stuck in the open position, secure the inside of the house through interior doors.
Is Your Car Trapped?
If your vehicle is trapped in the garage, you have two options. Wait for the technician, which is the safest approach. Or use the manual release — the red cord hanging from the opener rail — to disconnect the door from the opener, then carefully lift the door manually with help from another person. With a broken spring the door is very heavy and must be lifted straight up with the door following the track. Do not tilt or angle it. Prop it open with a sturdy support before pulling the car out.
Call Super G&R Garage Door Repairs
Call (825) 438-2406 immediately. Spring emergencies are treated as priority calls and we dispatch same-day across all Calgary communities. When you call, tell us your address and whether the door is stuck open or closed — this helps us bring exactly the right springs for your door. Most Calgary spring emergencies are resolved within 2–4 hours of your call.
Frequently Asked Questions
What should I do immediately if my garage door spring breaks in Calgary?
Do not operate the door in any way. Keep everyone away from the garage. Call Super G&R Garage Door Repairs at (825) 438-2406 immediately — spring emergencies are treated as priority same-day calls.
Can I get my car out if the spring breaks and the car is trapped?
Use the red manual release cord to disconnect from the opener, then carefully lift the door straight up with another person helping. The door is very heavy — use a sturdy prop to hold it open while retrieving the car. Call Super G&R Garage Door Repairs immediately.
How quickly can Super G&R Garage Door Repairs fix a broken spring in Calgary?
Most spring emergencies are resolved within 2–4 hours of your call. We dispatch same-day across all Calgary communities and carry springs for most door types on every truck.
How much does emergency spring repair cost in Calgary?
Same as non-emergency — $380–$480 + GST for torsion spring replacement (pair). Super G&R Garage Door Repairs does not charge emergency surcharges for any time of day or day of week.
Ready to book? Call (825) 438-2406 or visit our contact page. Same-day service across Calgary, Airdrie, Okotoks and surrounding communities.
What Calgary Customers Say
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